Terms of Sale Wild Syde Dr Marten Shop

TERMS OF SALE

All items are inspected before being shipped. If you are not happy with your order, simply return the item(s) within 14 days for a refund OR exchange. You MUST first call for a RETURN AUTHORIZATION NUMBER. Please call 732.557.6394 between 9am-5pm (EST), Mon-Fri. You must write the RA# on the outside of the box that you are sending back or there is a very good chance that our receiving department will refuse it and it will be returned to you. We will credit your charge account if you paid by credit card. If you paid by check or money order we will issue you a check and send it to the billing address on your order. This may take up to 4 weeks. On all returns it may take up to 2 weeks from the day we receive your return before your account is creditted. There is a 15% Restocking Fee applied to all returns. There is no restocking fee for exchanges. Shipping charges for returns and exchanges are the responsibility of the customer. On exchanges, you may be charged up to $10.00 to cover our shipping costs back to you, unless item(s) are being returned because of an error made by us or a manufacturers' defect. For sanitary reasons, we do not accept returns on latex items, hosiery, underwear, swimwear, bondage items, books, VHS tages, wigs or hats. For obvious reasons, we do not accept returns OR exchanges on adult novelties. These items are checked for deficiencies at the place of manufacture, so there is rarely a problem. Most items of this type have a manufacturers warranty inside the packaging which can be used to send the defective merchandise back to the manufacturer. It is our policy not to accept any merchandise back for credit OR exchange unless it us unused, in resaleable condition AND in the original packaging. ALL COSTUMES ARE A FINAL SALE. By placing an order with us you have agreed to these terms.

INTERNATIONAL SHIPMENTS
All duties, taxes, and miscellaneous charges that may be imposed by your country and any additional charges that may be incurred, should you refuse your package, will be deducted from your refund check. By sending your order to us, you have agreed to these terms.

CANCELLATION FEE
There is a 15% cancellation fee on orders cancelled after 72 hours of having placed your order. The cancellation fee will be waived if the order was cancelled by us. By placing an order with us you are agreeing to this fee.

COLLECTION FEES
If we must resort to using a collection agency or legal council to attempt to collect monies owed to us by you, it is understood and agreed by you, that you will be responsible for all collection, chargeback and/or legal fees.

IMPORTANT

Please note that if you paid by credit card, your credit card statement wil say WF Inc.

FORMS OF PAYMENT

Credit Card Payment by Mail or FAX: Use the Printable Order Form. Fill in the Information, sign it and either FAX it to 732.557.6393
or Mail it to: Wild Syde, 460 Faraday Ave., Building C, Jackson, NJ 08527

Payment by Check Money Order: Make checks and money orders payable to Wild Syde Inc. Printable Order Form

Ordering On-line: You can shop our secure website 24/7.

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